Customized Employment

Customized Employment

Upcoming offerings:

Please check back for future offerings.

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The course will cover these topics and more.

  • Discovery
  • Personal Profiles
  • Informational Interviewing
  • Disclosure
  • Job Negotiations
  • Employment Proposals
  • Funding Strategies

Learning Objectives: After taking this course, a participant will be able to:

  • Describe the principles that illustrate organizational commitment to customized employment.
  • Describe the role of a personal representative.
  • Explain the discovery process and why it is the foundation of job development.
  • Discuss ways to learn about businesses' employment needs.
  • Describe ways to a create job to meet a person's ideal conditions of employment and benefit the workplace.
  • Discuss possible ways to negotiate a job.
  • Describe various funding sources.


Lesson 1: Overview of Customized Employment

Lesson 2: Job Seeker Exploration

Lesson 3: Employer Negotiations

Lesson 4: Funding Customized Employment

Course Lectures:

  • Customized Employment: Dr. Amy Armstrong
  • Discovery: Michael Callahan
  • Person Centered Planning: Dr. Amy Armstrong
  • Job Negotiation: Pam Targett
  • Creative Employment Strategies: Dr. Wendy Parent
  • Achieving Customized Employment Outcomes Using Diversified Funding: Nancy Brooks-Lane
  • Partnering with One-Stops to Facilitate Customized Employment Outcomes: Maggie Leedy and Lisa Cuozzo

Course Structure: The course consists of four lessons; each lasts one week. A new lesson is made available Monday morning by 9:00 a.m. E.T. The course web site is always available, and a participant may log into the course at any time in order to view content, listen to the lectures, and complete the assignments. Each lesson will require 4 hours of staff time to complete. Please note that our online offerings are intensive, and we do not recommend taking more than one of these courses concurrently.

Course Credit: A participants can earn 1.6 CEUs or 16 CRCs upon course completion. Also, a certificate of completion will be issued to a participant who completes all course assignments.

Technical Requirements: A participant's computer must have Adobe Acrobat Reader (free software), and Flash Player (free software). A participant will be able to log on to the course at any time of the day and access the audio lectures. Each person MUST have an individual e-mail account. If the individual does not already have an account, a free one can be set up through We send updates on the course activities and feedback on course activities through e-mail contact

If you have questions about the technology applications, please contact Teri Blankenship at (804) 828-2197. If you have content questions, please email Katherine Inge.