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Quality Indicators for Review of Competitive Employment Qutcomes for Veterans with a Disability

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Quality Indicators for Review of Competitive Employment Qutcomes for Veterans with a Disability

The Quality Indicators form is a check list based on seven indicators that HVRP programs can use to evaluate the quality of the employment services provided to homeless veterans. Probe questions are provided to assist in determining the extent to which its services and outcomes are consistent with the defined quality indicator. The format includes a Current Status Code scale for assessing program practices in relation to each indicator.

Finally, a Priority Code for Attention scale is provided to note areas that need attention for improvement. Program managers and staff of the employment program in working together to complete the assessment can note the current status of services provided in relation to the indicator and can establish a priority for follow-up attention in areas where current practices are not representative of higher quality services and employment outcomes.