| Background: |
Bridget is a 32 year-old African American woman who works as a Claims Manager for a large automobile insurance company. She holds a bachelor’s degree in Business Administration and Finance. Bridget’s job requires her to review, evaluate, and approve collision and liability claims following motor vehicle accidents and other circumstances that cause damage to covered vehicles. As part of that process, she verifies benefits and levels of insurance coverage, negotiates with other insurance companies and drivers insured by her company regarding damage estimates and repair costs, and prepares claim records and other documents for litigation. Most of her work is performed over the telephone or using the computer, but she is sometimes required to meet with claimants and other parties to insurance claims in person. Bridget works full-time, 40 hours per week, on a 12-month basis. Her job requires regular but not extensive automobile travel and airplane travel to her company’s corporate headquarters in Connecticut three or four times per year. |
