Article Details

Research Database: Article Details

Citation:  Lui, John W.; Chan, Fong; Fried, Juliet H.; Lin, Chen-Ping; Anderson, Catherine A.; Peterson, Megan (2010). Roles and functions of benefits counseling specialists: A multi-trait analysis. Journal of Vocational Rehabilitation, 32 (3), 163-173.
Title:  Roles and functions of benefits counseling specialists: A multi-trait analysis
Authors:  Lui, John W.; Chan, Fong; Fried, Juliet H.; Lin, Chen-Ping; Anderson, Catherine A.; Peterson, Megan
Year:  2010
Journal/Publication:  Journal of Vocational Rehabilitation
Publisher:  IOS Press
DOI:  https://doi.org/10.3233/JVR-2010-0507
Full text:  https://content.iospress.com/articles/journal-of-vocational-rehabil...   
Peer-reviewed?  No
NIDILRR-funded?  Yes

Structured abstract:

Background:  The purpose of this study is to examine the roles and functions of benefits counseling specialists. Using a 5-point importance rating scale, 148 benefits counseling specialists rated the Benefits Specialists Practice Inventory. Using multi-trait analysis, data were analyzed revealing that benefits screening, benefits advisement, and benefits management are the most pivotal job functions to benefits counseling specialists’ job performance. In the study, benefits counseling specialists also rated themselves as relatively well prepared to perform these job functions, with benefits advisement rated the highest, followed by benefits screening, and then by benefits management. Multi-trait analysis also offers that there may be more than three key job functions for benefits counseling specialists. This justifies that future comprehensive research is needed.

Disabilities served:  Multiple disabilities
Interventions:  Benefits counseling