Journal Article Details

Citation:
Migliore, A.; Butterworth, J.; Pavlak, J.; Petrick, M.; & Aalto, S. (2021). Tracking metrics that matter for scaling up employment outcomes. Journal of Vocational Rehabilitation, 54 (3), 273-278.
Title:
Tracking metrics that matter for scaling up employment outcomes
Authors:
Migliore, A.; Butterworth, J.; Pavlak, J.; Petrick, M.; & Aalto, S.
Year:
2021
Journal/Publication: 
Journal of Vocational Rehabilitation
Publisher:
IOS Press
DOI:
Full text:
Peer-reviewed?
Yes
NIDILRR-funded? 
Yes

Structured abstract:

Background:
Supporting employment consultants in their work with job seekers is critical for increasing the employment outcomes of people with disabilities.
Purpose:
To better understand how to leverage data for supporting employment consultants, including what metrics to track, what to do with the data, and what can be improved.
Data collection & analysis:
A panel of three directors of employment programs addressed these questions as part of the Association of People Supporting Employment First (APSE) 2020 conference.
Findings:
Most employment service providers collect data for billing and compliance reporting. Innovative providers leverage data for quality improvement.
Conclusions:
Tracking metrics designed specifically for monitoring the implementation of effective employment supports is key for leveraging data for continuous quality improvement and thus improving job seekers’ employment outcomes.
Disabilities served:
Cognitive / intellectual impairment
Developmental disabilities
Interventions:
Accommodations
On-the-job training and support
Supported employment
Vocational rehabilitation
Accommodations / modifications
Customized employment
Outcomes:
Employment acquisition
Full-time employment